Schedule a Property Appointment

How to Retrieve Your Personal Items

1. ONLY the Registered Owner on file may retrieve personal property.
2. If you wish to have someone other than the Registered Owner to retrieve personal property we must be provided written authorization from your lender to do so – NO EXCEPTIONS
3. All personal property is removed from the vehicle, itemized and boxed
   • ANY ITEMS THAT ARE WIRED, BOLTED, OR MOUNTED TO THE VEHICLE CANNOT BE REMOVED AND WILL STAY WITH THE VEHICLE
4. You may NOT have access to the vehicle – NO EXCEPTIONS
5. Items are stored for up to 60 days
6. After 60 days ALL personal property is disposed of – NO EXCEPTIONS
7. To avoid additional charges please bring in a working key for the repossessed vehicle. This will help with the retrieval of your property in the event of a locked glove box or trunk and eliminate additional costs to you if a key has to be made
8. A valid photo identification MUST be presented when picking up your personal property – NO EXCEPTIONS
9. Retrieval of Personal Property is by APPOINTMENT ONLY, no walk-ins will be seen – NO EXCEPTIONS
10. All loose items are removed from the vehicle
11. All food and liquids will not be stored and will be disposed of – NO EXCEPTIONS
12. IF YOU COMPLETELY UNDERSTAND ALL OF THESE INSTRUCTIONS, you may make an appointment to retrieve your personal property by using the button below
13. Hours of operation are by appointment only – NO EXCEPTIONS
14. PLEASE LIMIT THE TOTAL AMOUNT OF VISITORS WITH YOU TO OUR LOCATION. THE WAITING ROOM IS SMALL AND MAY NOT HAVE THE CAPABILITY TO ACCOMMODATE EVERYONE IN YOUR PARTY AS WE WOULD LIKE YOUR VISIT TO BE AS COMFORTABLE AS POSSIBLE.